A respected financial services business is seeking an experienced Business Operations Manager to provide strategic operational leadership across the organisation. Reporting to the Managing Director, this role is responsible for strengthening operational capability, improving efficiency, and supporting long-term business growth.
This is a senior position suited to someone who enjoys building structure, developing people, and driving improvement across a business. You’ll play a key role in workforce planning, governance, risk, and operational transformation, while helping ensure the business is well positioned for sustainable growth.
The Opportunity
The business is focused on delivering quality advice and strong client outcomes, supported by a collaborative team and a clear commitment to operational excellence. This role exists to ensure the business operates efficiently, sustainably, and in alignment with strategic objectives.
You will lead improvement initiatives, support leadership development, strengthen business continuity, and help create the operational framework needed to support future growth.
The Role
- Provide strategic operational leadership across the business.
- Drive process improvement, workflow enhancement, and operational efficiency.
- Lead workforce planning, recruitment support, and succession initiatives.
- Support leadership development and organisational capability growth.
- Contribute to business continuity, reporting, and strategic projects.
- Demonstrated experience in operations, business management, or a similar strategic role.
- Strong operational and organisational capability with experience improving processes and systems.
- Comfortable balancing people leadership, governance, and business improvement.
- Strong project management and problem-solving capability.
- Experience in a financial planning firm is essential.
Why Apply
This is a great opportunity to step into a high-impact leadership role where you will shape operational direction, support business growth, and influence capability across the organisation. You’ll be joining a business that values continuous improvement, accountability, and strong leadership.
