Client Service Officer

Client Service Officer

Contract Type:

Permanent

Location:

Brisbane - Queensland 

Industry:

Financial Planning

Contact Name:

Ben MacKenzie

Contact Email:

ben.mackenzie@profusiongroup.com

Contact Phone:


Date Published:

18-Mar-2026

The Company
Our client is a boutique professional services firm located in Brisbane’s inner-north. They pride themselves on exceptional client care, organisational excellence, and building trusted relationships that stand the test of time. The team is friendly, experienced, and works closely together to deliver a consistently high standard of service.

The Role
In this role, you will be working in a small team to provide professional administrative support in managing client affairs in an accurate and timely manner.  Your primary responsibilities will include:
  • Processing of day-to-day administrative tasks 
  • Scheduling and following up on client appointments
  • Updating client information into XPLAN (CRM)
  • Hands-on role assisting the team with the implementation of advice
About You
You use your initiative to create successful client outcomes and understand how your role assists in building long-term client relationships.  The successful person will have:
  • Excellent communication and interpersonal skills
  • Strong team ethic and motivated to succeed
  • Strong understanding of the financial planning process
  • Have the ability to work unsupervised or as part of a team
  • Must have experience with XPLAN
This could suit a career CRM/CSO or someone who looking to progress to Practice Management. The business is also open to part-time or staggered hours, whichever suits best for the right people.

What Next?

Please click on  APPLY NOW .  Alternatively, if you prefer to discuss this role in confidence before making an informed decision or have any questions, please email Ben MacKenzie at ben.mackenzie@profusiongroup.com
APPLY NOW
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