Client Service Officer

Client Service Officer

Contract Type:

Permanent

Location:

Brisbane - Queensland 

Industry:

Financial Planning

Contact Name:

Ben MacKenzie

Contact Email:

ben.mackenzie@profusiongroup.com

Contact Phone:


Date Published:

24-Dec-2025

Company Overview
Join a respected, high-performing financial planning firm that blends boutique culture with the standards of a national organisation. This client-focused business is experiencing strong growth and offers long-term career opportunities in a collaborative, people-first environment.

Role Overview
You’ll play a key role supporting senior advisers, managing day-to-day administration, and improving workflow efficiency. This is an opportunity to take ownership and contribute to a growing advice team.

Key Responsibilities:
  • Schedule and manage client appointments
  • Process documentation and administrative tasks
  • Update client data in XPLAN
  • Support implementation of financial advice
  • Drive continuous improvement in workflows
Skills & Experience:
  • Experience in a client services role within financial advice
  • Strong problem-solving and proactive mindset
  • Excellent written and verbal communication skills
  • Confidence working with CRM systems (XPLAN experience ideal)
  • Detail-oriented with a focus on quality and efficiency
What’s on Offer:
  • Competitive salary + financial and non-financial benefits
  • Flexible working arrangements
  • Rewarding team culture that recognises performance
  • Career progression in a growing business
Click ‘APPLY’ or contact Ben MacKenzie at ben.mackenzie@profusiongroup.com for a confidential discussion.

We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.
 
APPLY NOW
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