Client Service Officer

Client Service Officer

Contract Type:

Permanent

Location:

Melbourne - Victoria 

Industry:

Financial Planning

Contact Name:

Shauna Callaghan

Contact Email:

shauna.callaghan@profusiongroup.com

Contact Phone:


Date Published:

15-Jan-2026

Company Overview
Join a large, well-established accounting and wealth management firm that prides itself on delivering tailored strategic and investment advice. The practice is self-licensed, offering autonomy and flexibility while maintaining a strong reputation for excellence.

Role Overview
As a Client Service Officer, you will play a key role in supporting the advice team with day-to-day implementation and client service delivery. This position is based in Melbourne’s Eastern Suburbs and offers the opportunity to work closely with advisers and leadership in a collaborative environment.

Key Responsibilities:
  • Assist advisers with the implementation of financial advice strategies
  • Prepare and process documentation for client portfolios
  • Liaise with clients and product providers to ensure smooth execution
  • Maintain accurate records and compliance standards
  • Provide exceptional client service and administrative support
Skills & Experience
  • Strong attention to detail and organizational skills
  • Ability to manage multiple tasks and deadlines
  • Excellent communication and client relationship skills
  • Familiarity with financial planning processes and compliance
  • Proficiency in Microsoft Office and CRM systems
What’s on Offer
  • 1 day WFH after probation
  • Free daily lunches
  • Paid income protection and professional memberships
  • Supportive, inclusive culture with career development opportunities
Click ‘APPLY’ or contact Shauna Callaghan at shauna.callaghan@profusiongroup.com .

We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.
APPLY NOW
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