Reports to: Head of Product
Location: Sydney (Hybrid)
Job Type: Permanent
Shape product strategy and drive execution across innovative fintech communication and market data platforms.
Collaborate with cross-functional teams and stakeholders to deliver scalable, impactful solutions across a suite of financial applications.
About the Company
Our client is a leader in transforming the way digital communication of market and client data is unified to deliver intelligent insights for investors and financial professionals. With decades of expertise delivering complex data solutions to major global firms, their SaaS-based product suite powers data-driven applications across the financial ecosystem, including market, client, and advisory solutions supported by AI-driven insights.
Their extensive knowledge base of unique data feeds and large-scale engagement supports advanced automation and digital management of financial information. The development team designs and delivers high-traffic web and mobile platforms for financial, brokerage, and media clients worldwide using cutting-edge technologies and agile delivery practices.
The organisation values diversity, innovative thinking, and collaboration—believing that powerful ideas come from research, analysis, and the ability to reimagine challenges through new perspectives.
About the Role
The Client Solutions Engagement Manager acts as the essential connection between clients, business stakeholders, and development teams—ensuring that digital products and services align with business strategy and deliver outstanding customer value. This role champions the user perspective, driving product vision and maintaining focus on usability and performance throughout the delivery lifecycle.
You will translate complex business and technical requirements into actionable user stories, manage a well-defined product backlog and roadmap, and ensure execution excellence across concurrent initiatives. Maintaining open communication, transparency, and proactive risk management will be key to success.
Key Responsibilities
- Collaborate with clients, internal partners, and cross-functional teams to define and execute product strategies aligned with key business objectives.
- Translate complex business and technical requirements into structured user stories, epics, and themes for delivery teams.
- Plan, prioritize, and manage a product backlog and roadmap that optimize customer and business value.
- Participate in Agile/Scrum ceremonies to support clear delivery timelines and communicate progress, risks, and outcomes to senior stakeholders.
- Act as the voice of the customer throughout product planning and execution, ensuring solutions meet user expectations and quality standards.
- Monitor and analyze project and product performance, identifying continuous improvement opportunities.
- Minimum 3 years’ experience as an Engagement Manager or Product Owner within a SaaS environment.
- 3+ years of hands-on experience working within Agile/Scrum methodologies.
- Strong understanding of investor and financial professional workflows.
- Exceptional analytical and problem-solving skills with attention to detail.
- Proven ability to interpret business and technical needs and convert them into clear, actionable deliverables.
- Excellent communication, leadership, and stakeholder management abilities.
- Strong organisational and time management skills with the ability to handle multiple priorities effectively.
- Knowledge of the financial domain and related technologies.
- Experience in financial services, software product management, and/or digital delivery environments.
If you are If this sounds like you or something you might be interested
in please click apply below or email jodie.kefford@profusiongroup.com.
We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.
