- 6-Month Fixed-Term Contract (likely to extend/convert to perm)
- Hybrid Working
- Melbourne Inner East
- $77,000 p/a + Super (Pro rata)
A purpose-driven international organisation is seeking a Fundraising Data & CRM Administrator to support the day-to-day operation of its fundraising CRM and supporter database environment.
This is an excellent opportunity for a CRM or database professional who enjoys working with data, improving processes, supporting end users, and ensuring high standards of data quality and governance.
The opportunity reports to the Data & Insights Lead, you will play a key role in maintaining CRM operations, supporting fundraising activities, and ensuring data remains accurate, secure, and fit for purpose.
You will work closely with fundraising, technology, and data stakeholders to support campaigns, troubleshoot issues, maintain business processes, and contribute to continuous improvement initiatives.
Key Responsibilities
- Administer CRM users, permissions, and system access
- Monitor workflows, integrations, and scheduled processes
- Perform data imports, exports, and operational processing activities
- Investigate and resolve data and system issues
- Support fundraising campaigns through accurate data preparation and administration
- Maintain data quality through cleansing and deduplication activities
- Ensure compliance with privacy, governance, and security standards
- Create and maintain system and process documentation
- Identify opportunities for automation and process improvement
- Experience administering a CRM, database, or customer management platform
- Strong data processing and data quality management skills
- Experience with imports, exports, segmentation, or campaign support activities
- Excellent attention to detail and problem-solving capability
- Strong stakeholder engagement and communication skills
- A solid understanding of privacy, governance, and secure data handling principles
- Fundraising, donor, membership, or supporter database experience
- Experience working within the not-for-profit sector
- Exposure to Blackbaud, Raiser's Edge, Salesforce, Microsoft Dynamics 365, or similar CRM platforms
- Hybrid and flexible working arrangements
- Collaborative and supportive team culture
- Opportunity to contribute to meaningful, mission-driven work
- Exposure to fundraising operations and supporter engagement activities
- Training provided on specialist fundraising CRM platforms
- Immediate start available
Apply to Dave Marshall via the link today.
Profusion respect people, value diversity and are committed to equality. We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates and clients. We welcome applications from people of all backgrounds and experiences.
