- Join a Reputable Members Owned Bank
- Permanent Position Based in Bankstown NSW Full Time In Office
- Close-Knit Team
As a Member Contact Specialist you will play a crucial role in assisting and providing high quality member banking support.
Your responsibilities will include:
- Providing member banking support through email, phone and SMS
- Ensuring all compliance and banking policies are being met and adhered to
- Support with cross-selling products and opportunities via inbound and outbound channels
- Resolving or escalating member issues or enquiries as required
- Completing tasks to deadlines and timeframes as required
- Graduating from relevant tertiary studies
- Excellent communication and relationship-building skills
- Collaborative mindset and ability to work as a team player
- Competitive remuneration in line with experience
- A supportive and welcoming team environment
- Comprehensive banking benefits and bonus incentives
We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.
