Receptionist & Client Administrator

Receptionist & Client Administrator

Contract Type:

Permanent

Location:

Brisbane - Queensland 

Industry:

Operation & Support Services

Contact Name:

Jesse Byrne

Contact Email:

jesse.byrne@profusiongroup.com

Contact Phone:

0413779752

Date Published:

29-Jan-2026

About the Role

This is a front-office, client-facing administration role supporting a boutique professional services practice. You will be a key point of contact for clients and an essential support to the advice team, helping ensure a smooth, organised and high-quality client experience.

You’ll work closely with a small, experienced team, building strong client relationships while managing day-to-day office and administrative functions.

The Benefits
  • Modern office based in Sunshine Coast
  • Warm, collaborative and genuinely supportive team culture
  • Salary range between $65k - $70k + Super, reviewed annually
Duties
  • Act as the first point of contact for clients, managing inbound calls and emails
  • Coordinate client meetings, including new client documentation and follow-up actions
  • Maintain and update client records and workflows within the CRM, ensuring accuracy and audit readiness
  • Prepare, process and lodge documentation, forms and requests in line with internal procedures
  • Assist with invoice follow-ups
  • Maintain office supplies and support general office administration
  • Front-office role supporting the wider practice
Skills & Experience
  • Experience in an administration or client service role within professional services (financial services, accounting, legal, consulting or similar)
  • Strong organisational skills with excellent attention to detail
  • Confident communicator with strong emotional intelligence and a genuine focus on client care
  • Ability to manage competing priorities in a busy environment
  • Proactive, team-oriented and committed to maintaining high professional standards
About the Company
This boutique professional services firm is based on the Sunshine Coast and has a long history of delivering high-quality, bespoke solutions to a loyal client base. Known for its collaborative culture and client-first philosophy, the firm offers a supportive environment where people enjoy working together and building long-term relationships.

What Next?
Please click on  APPLY NOW .  Alternatively, if you prefer to discuss this role in confidence before making an informed decision or have any questions, please contact Jesse on  0413779752 .
  
We are committed to creating diverse and inclusive workplaces. We welcome candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.
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